Upgrade from 1 to 3 Figures
Upgrade from 1 to 3 Figures
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Upgrade your custom brick order to include 3 figures instead of 1. This option allows you to capture more memories in your personalized creation. Once you've completed the payment, please reply to our email with your order confirmation to proceed with the update.
SHIPPING & REFUND POLICY
SHIPPING & REFUND POLICY
Production Time
We take 1–3 days to create your custom design and another 1–3 days to produce your Soulbrick Set, for a total of 2–6 working days.
Shipping time
7–10 working days worldwide.
After placing your order, you have 24 hours to request a refund before production starts. Once production begins, refunds are not available.
How It Works?
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1. Upload Your Photo
Share a photo that inspires you, and we'll transform it into a unique, beautifully crafted brick set.
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2. Bringing Your Vision to Life
Our talented team meticulously renders your image and creates your custom brick set, ensuring every detail is perfect.
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3. Treasure the Experience
Once your personalized brick set arrives, simply scan the QR code to unlock your custom instruction.
What Makes Soulbrick Special?
Creating Smiles for 10.000+ Customers
Frequently Asked Questions
Here you will find answers to the most frequently asked questions. Are you stuck? Contact our support team!
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How long does it take to receive my order?
How long does it take to receive my order?
Order preparation takes 1-3 days for design and another 1-3 days for production. Shipping generally takes between 7 and 10 working days.
Where do you ship your products?
Where do you ship your products?
We ship our products worldwide (and for free)!
You can place an order from any country, and we will ensure it is delivered directly to your doorstep.
What type of photo should I use for my order?
What type of photo should I use for my order?
Simply upload a high-quality photo where the subject(s) are clearly visible. For the best results, please ensure the entire body is in the shot.
Good example:
Bad example:
Please ensure the image includes the number of people/pets selected. If there are more or fewer, you will be contacted to choose the correct photo.
Thank you,
Soulbrick Custom Team
Will I be able to track my order?
Will I be able to track my order?
Absolutely! Once the design and production of your order are complete, we will send you a tracking code.
You can use it to follow your shipment's journey until it reaches you.
I have a special request; can it be accommodated?
I have a special request; can it be accommodated?
We can create almost anything you can imagine!
If you have a specific request or a unique idea, please contact us through our contact page, and we will discuss the possibilities of making your idea come to life.