Frequently asked questions

How does Soulbrick Custom work?

Soulbrick Custom transforms your photo into a unique building set. Simply upload your image, and we’ll create a personalized kit for you to assemble and display.

Is the assembly process difficult?

Not at all! The set comes with easy-to-follow instructions, making it fun and enjoyable.

Can I use any photo?

We recommend using high-quality photos with good lighting and clear details to ensure the best results for your custom brick set.

How long does it take to receive my order?

Order preparation takes 1-3 days for design and another 1-3 days for production. Shipping generally takes between 7 and 10 working days.

Where do you ship your products?

We ship our products worldwide (and for free)!

You can place an order from any country, and we will ensure it is delivered directly to your doorstep.

Will I be able to track my order?

Absolutely! Once the design and production of your order are complete, we will send you a tracking code.

You can use it to follow your shipment's journey until it reaches you.

I have a special request; can it be accommodated?

We can create almost anything you can imagine!

If you have a specific request or a unique idea, please contact us through our contact page, and we will discuss the possibilities of making your idea come to life.